Reviews

Eric and Lauren (co-owners) are a great team. They greeted me with big smiles, as if they were thrilled to get our junk. They texted me to keep me informed of progress, explained the process and how the cost is calculated, and left the garage broom clean. The junk is sorted offsite, with usable pieces going to Habitat for Humanity, and the rest being processed in an environmentally friendly way. It’s always a plus to support a locally owned business. I would highly recommend their service, and plan to call on them again!

These guys were amazing, wonderful, work excellent cleanup, polite, on time finished in a timely manner went above and beyond what I expected would use again in a minute and highly recommend.

The service was amazing, prompt and very professional

No hassle pick up and honest with rates. There are no surprises like with other junk removal places. Great customer service and friendly employees! Highly recommend and will use in future.

From the 1st phone call to hire Lucky Duck, until the last thing being removed and swept up,Everyone was So Nice, Clean, and Professional yet Very Friendly. Alexis, Cody, and I believe Eric is his name, were Amazing and Helpful to me. I Will DEFINITELY be recommending your company to everyone I am dealing with, my attorney, realtor, and friends. Thanks for being such a great company to work with! Cheryl Kocanda

Very polite , hard workers. Would hire again

Lucky Duck Junk Removal did a very good job.i will recommend them to anyone that need their service.

Very Professional and reliable prices.

Excellent customer service.

Super efficient, and professional service! Alexis and Cody were friendly and efficient – I will definitely use Lucky Duck again in the future!

The guys who came to pick up my love seat were nice and friendly, quick and strong. They were literally in and out of my house in about 5 minutes. I was so pleased with the service that I got from Lucky Duck that I would recommend them to everybody.

The two guys that did the work were excellent!

Great people, great job, great communication. I hired them to remove my hot tub. They arrived on time and did a very good job! The guys were very polite, respectful and good clean up. Also, BEST PRICE! I got quotes up to $300.00 more than I was charged. It’s a family run business, and I would definitely hire them again.

Lucky Duck Junk Removal did a great job removing a refrigerator from my condo.

The company confirmed my date and time by email. The fellows were friendly and courteous and called when they arrived.

The prices were very reasonable and I highly recommend them!

Absolutely awesome! Very nice and accommodating. And cheap!

Alexi and Cody were professional and friendly! Excellent service all around!

I had such a great experience working with Lucky Duck Junk Removal. I booked their services, and they came the next day, promptly on time. Once they arrived, they loaded everything into their truck safely and efficiently, and even swept up afterwards. I would highly recommend their services!

Great customer service, prompt service, guys who hauled were well dressed, polite, educated and pleasant. Fair prices. Love that they take your junk back to their warehouse to sort for donation and recycling, in order to minimize landfill. I have recommended them to my friends and will be using them again.

Quick and efficient, I recommend their services.

After donating what I could, I had large furniture items to remove from storage. Lucky Duck Junk removal contacted me immediately and set a date that worked for me. Their service & efficiency were very much appreciated!

From the first phone call with Lauren to the arrival of your truck communication was terrific. I had several texts reminding me of the date. Then Alexis and Cody showed up right on time. They quickly explained the billing, then went right to work. They were pleasant and personable and took great care with my belongings. I will be sure to recommend your company to anyone needing your service.

Same day service. Properly priced. Professional and friendly throughout the experience.

They were wonderful guys and i will use them again so sweet and very nice. Alex and Kody were the best.🥰🥰🥰

You guys rock very impressed with the cleanup and the pricing is outstanding thank you guys so much.

Very nice, very helpful. Answered all mu questions. Very quick to finish

Very friendly and helpful guys who got a bit of a challenging job done intelligently and fast. A+

Everyone from the first call to the crew that showed up was friendly and professional. Not only were they on time, but called saying they could come earlier if we were available. The final cost ended up as initially estimated. We would use them again if ever needed.

Super clean, professional, and quick. Highly recommend!

Wow! the nicest people. Alexis and Alden (pardon my spelling) were great! Alexis was very professional. They got the job done nice and fast! Thank you!

Great job- very professional & I will definitely use again!!

Lucky Duck was great, from start to finish. Starting with Lauren and to completion of the clean out. The entire team was professional, respectful to our home and extremely friendly. And the matching uniforms were appreciated as they added to their professionalism and I knew exactly who I was dealing with. Joseph, Alexis, Cody and Alden were the members of the team that came to our home and I would definitely request this crew again!

These guys are really good. They are better than so called professional movers who actually subcontract their work. I would highly recommend them They were very prompt and did a clean job with out causing any issues. The price was also better than most of their competitors . I am highly satisfied

I Love Lucky Duck Junk Removal! I have hired them for so many jobs! Every time they have done exceptional work and go above and beyond!!! If you want a well dressed, friendly and hard working team then hire Lucky Dunk you will be doing yourself a huge favor!

The crew did a great job of removing my hot tub. They were on time, friendly and immediately began removing the tub. Took about 30 minutes. Excellent job!

Lauren was so helpful in setting up my appointment and providing good communication along the way. Cody and Alden did the hauling and were very personable, courteous and quick. I love that Lucky Duck will donate what they can and that they partner with Habitat for Humanity. They certainly made this part of our move very simple!

Lucky Duck is the best. The entire experience was great, from customer service from Lauren (She is a sweetheart), & excellent execution from Cody & Alden. Fast and thorough

Cody and Alden from Lucky Duck were amazing. Dealing with storage lockers and receiving an honest opinion and estimate from a company is rare. We have only just started our project and will be using Lucky Duck again. I will recommend it to all. Simply a great experience!!!

I haven’t seen my basement floor in years.. Alden & Alex got straight to business (NO TIME WAISTED) cleaned 600sqft of junk and debris in under 1hour. They even re-evaluate the space on the truck that wasn’t used.. Outstanding service guys. I’ve worked with Junk kings, I’ve worked with 1800 got junk. lucky Duck Junk removal went above and beyond professional…. That team is somthin special.

Very professional and friendly technicians. Worked efficiently and cleaned up all the debris from our messy hot tub. Would definitely recommend.

Thank you so much for helping us close up our house for the subsequent owners. Lucky Duck is the best service I’ve used to help with downsizing. Fast, efficient, and friendly. They’re easy to work with, respectful of your things, and provide excellent value. The customer service is outstanding; you can tell the employees have a lot of pride in what they do and their service. I would recommend it to anyone.

Great customer service, prompt service, guys who hauled were well dressed, polite, educated and pleasant. Fair prices. Love that they take your junk back to their warehouse to sort for donation and recycling, in order to minimize landfill. I have recommended them to my friends and will be using them again.

Lucky Duck is GREAT! Nothing daunts Joseph and Alexis when they come! They are key to our downsizing effort and work to recycle as much as possible. I highly recommend them!

Lucky Duck Junk removal had amazing customer service from the first call until they were finished moving our couch from a 3rd floor apartment! Ryan was very professional and friendly. Their team made the entire experience smooth.

I am a real estate broker, and have had many occasions to need to hire a junk removal company. I’ve worked with several different companies, and I highly recommend Lucky Duck Junk Removal. Eric and his team are consummate professionals, and I would hire and recommend them without reservation.

Ryan and Jason were great to work with. Extremely Cordial.

Wow! Amazing service. So easy to set up an appointment, and their team was out the next day. We had been putting off getting rid of some items, and this service made the whole process seamless. The team called 30 minutes beforehand and arrived at the time I requested. They were so quick and efficient, I was extremely impressed. From small items, to my larger sectional, everything was taken with ease. They were very clever at moving large items through narrow spaces and not to mention the three sets of stairs. Their team was careful and courteous the entire time. I loved knowing I was supporting a local business as well. Great bunch of hard working people I can tell. This will definitely be my go to company when I need stuff removed.

They came out the same day and did an excellent job. We will be sure to call them again when we clean out our basement over the winter. Courteous and friendly. Highly recommend.

They are my go to from now on. They really made the experience fun. If your in the Market for junk removal give them a call.

I’m an old woman, I was stranded on the side of the road, and a Lucky Duck driver stopped to help me, I thank God he was there! The young man’s name was Ryan this happened in Aurora, Illinois

Call it fate or LUCK!

I was at a Shell station today and an eye-catching, Lucky Duck truck pulled in. I started chatting with Ryan and Jason about a small job. They were knowledgeable and truthful about the assessment. We weren’t more than three miles away from my house. They had a lull in their schedule. They came right over and professionally executed the task at hand.

They did a fantastic job!

In my opinion, they definitely represented this company well and I will definitely use them again!

Hired them to come pick-up junk that was left over from a downsizing move. They were punctual, friendly and very very professional. I walked Eric through what I needed removed and then talked about adding on a few things, that if there was still room on the truck I’d like removed. That stuff was in a crawl space that hadn’t been touched in 25+ years. After loading the truck and seeing the amount of room left, Eric’s partner actually got in the crawl space and emptied it out. The fact that it took much less time then I anticipated was a bonus.

Do you want some large, obtrusive, non operational object, removed, that you don’t have the time or resources to do yourself??… Do you want it done quickly?With a smile? And warm and fuzzy overall pleasantness?Then these guys are the Ticket!!… I just had these guys remove a hot tub from my yard,, and not only were they quick, and almost silent, they went above and beyond with animal abatement! Chased a possum from his condo ( the tub), endured Spiders the size of your head, and chased away hoarded of field mice ( I live behind a cornfield)…these guys are awesome! Not only would I use and or recommend again, I WILL!

I received a quick and fair response to my urgent need to remove some furniture that I could not take to our new apartment in Assisted Living. It was a very stressful time and the staff were helpful, efficient, and supportive. I was also glad that the repairable furniture would be donated to Habitat for Humanity.

We found Lucky Duck on a Google search and didn’t know if we could have our removal needs met. Lauren was so pleasant, transparent about the pricing and able to give us a morning pick-up on short notice. Who would have thought that having junk removed would be FUN?! Alex and Joe were amazing young men, eager to work hard, kind and respectful and safe in this COVID climate we’re living in.

The technicians were courteous and professional and the speed and efficiency at which they completed the work was impressive and top-notch. I would certainly recommend Lucky Duck and would not hesitate to use them in the future.

I used Lucky Duck for a 2nd time last week for one of my organizing clients and was as pleased as ever with the work they performed and their amazing customer service skills. The whole team is so hard working and always goes above and being the call of duty!

Efficient, friendly and professional

Very pleased with the service provided by Lucky Duck Junk Removal. They arrived as scheduled, safely removed the items needed, and were very courteous.

I’ve used their services three times. Alex and Joe have gone above and beyond great service. They are hard working, friendly and so helpful. I have more projects planned later this year. I’ll be calling Lucky Duck!

right on time and efficiently and quickly removed the item. I will definitely use Lucky Duck again! The fun yellow truck is a bonus too!

I highly recommend Lucky Duck. The crew was very efficient, fast and very polite. They let you know the cost before they start to work.

Great friendly stress free service!

They took care of everything like lighting ! Highly recommend them and would use again in a minute !

They were prompt, they were friendly, and they got the job done in 10 minutes or less!

Lauren was so helpful, the crew was so professional, I can’t say enough good things! I highly recommend them!

Fair price, great scheduling and follow up, pleasant and capable staff!

We found Lucky Duck on a Google search and didn’t know if we could have our removal needs met. Lauren was so pleasant, transparent about the pricing and able to give us a morning pick-up on short notice. Who would have thought that having junk removed would be FUN?! Alex and Joe were amazing young men, eager to work hard, kind and respectful and safe in this COVID climate we’re living in. We recommend Luck Duck for all your removal needs!